Sri Lanka has a promising opportunity to compete in information and communications technology (ICT). International companies are seeking high-quality, cost-effective providers of ICT products and services and increasingly choose offshore providers. Sri Lankan firms have made a good start as offshore providers, but face brisk competition from far better positioned providers in other countries, such as India. But with a sound infrastructure and policy environment and the right mix of industry coordination and public support, Sri Lanka could gain a greater share of a market worth an estimated US$120-200 billion.

This report presents a strategy for boosting the competitiveness of Sri Lanka’s ICT industry through three activities: centers of excellence, virtual business indicators, and advocacy of a sound policy environment.